Knowledge Base

Frequently Asked Questions

My First Visit

Frequently asked questions about your first visit

How do I enter the Gym?

We are located next to Wetherspoons in Aberdare Town center. Simply enter the building and you will be met by a member of the team on reception .

What if I need help while I'm in the Gym?

We don’t bite I promise. There is always a fully qualified member of staff around. Give us a shout and we are more than happy to help and point you in the right direction =)

I’m disabled; will I have problems getting into The Gym?

Full disabled access to all three floors with liofts down into free weights and then up to top floor. If you need help into the building with the initial outside steps give us a shout and we have a ramp to help with wheelchair access.

Membership

Frequently asked questions about being a member of the Gym

How old do I need to be to join the Gym?

Youth memberships start from Age 15

Can I trial the Gym before joining?

Yes, Pop in have a chat and we can arrange your first your visit to be free of charge we are confident you will be back for more.

Can I freeze my membership?

We run month to month so if you know your away , simply hold the paymnet for the months your away.

Can I get a student discount?

We don’t offer student concession at the moment just a youth discount membership. This is something we are hoping to be able to incorporate as the business grows.

Facilities & Equipment

Frequently asked questions about our facilities

Will I be shown how to use the equipment?

Yes a FULL and DETAILED induction is available to all new members upon joining us.

Are there lockers?

Yes. They can be found in teh changing rooms but you will need to bring a padlock with you. .

Does the facility include sauna, steam, spa and pool?

Unfortunately no

Do you provide parking at The Gym?

There are two public car parks located opposite and adjacent to the gym .

Opposite Car Park.

Charging hours 8:00am to 6:00pm Monday – Saturday except bank holidays.

Up to an hour Up to two hours Up to three hours Up to four hours
50p £1.00 £1.50 £2.00

 

Adjacent Car Park.

Charging hours 8:00am to 6:00pm Monday – Saturday except bank holidays.

Up to four hours Over four hours Saturdays (all day)
£1.00 £2.00 £1 all day

Security

Frequently asked questions about the security

Is there CCTV at the Gym?


Yes but only for your safety and security. there are NO CCTV cameras in the changing facilities.

Is the the gym website secure?

Yes

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Any Question

If you still have any doubt, contact us.